Customer Testimonials
- Feedback: University of Liverpool - “ESC helped us understand the issue we were experiencing and the reasoning behind it.”
- Feedback: University of Hull - "Excellent communication and responsive, helped us to narrow down and identify problem/symptoms, and having this support really helped during the process."
- Feedback: Glasgow Caledonian University - “Excellent support as per previous cases “
- Feedback: Stranmillis University College - “Very professional and effective service “
- Feedback: Ealing, Hammersmith & West London College - ”Awesome, professional and empathic - with deep professional and technical skills”
- Feedback: Ealing, Hammersmith & West London College - “ESCuk are an essential ingredient to anyone using Microsoft systems software”
- Feedback: Brunel University - "Response to my calls were prompt - and there was a real commitment to getting our issue resolved "
- Case Study: University of Westminster - Corrupt Database
- Digest: City of Wolverhampton College - Exchange hit by Trojan
- Digest: Lewisham College - Exchange automatic storage limit warning
- Feedback: Lewisham College - “I was able to speak to an alternate engineer, who was aware of our issue”
- Feedback: Leicester University - “ESC were able to fulfil this request within 15 minutes of us placing the call. Very impressed”
- Feedback: Long Road Sixth Form College - “Clear, concise, relevant and helpful information was provided in a timely manner.”
- Feedback: University of Lincoln - “It is good to know they are there for support “
- Feedback: National University of Ireland Galway - “The quality of service is consistent each time “
- Case Study: Royal Academy of Music - Supported by the ESC
- Feedback: Royal Academy of Music - “The staff at the ESC always show a very genuine interest in the call and a hunger to help solve the problem“
- Feedback: South East Derbyshire College - “I received information beyond the scope of the initial query which was extremely useful”
- Feedback: Gloucestershire College of Art & Technology - "Extremely satisfied with the service provided"
- Feedback: Nottingham University - "The promptness of the reply and the knowledge of the support person"
- Feedback: Central School of Speech and Drama - “It gives me peace of mind to know in my moments of need I have someone I can turn to for support on all MS products”
- Feedback: Central School of Speech and Drama -“This service is invaluable”
- Feedback: Central School of Speech and Drama - "Service, Knowledge and professionalism of the Engineer and his sense of humour"
- Feedback: University of Plymouth - "Above and beyond normal effort was shown is trying to resolve the issue"
- Feedback: University of Plymouth - “I found that everyone that I dealt with was very personable”
- Feedback: University of Leeds - "Very prompt and accurate resolutions"
- Feedback: University of Reading - "It is the breadth of the answers / responses which are exceptional"
- Feedback University of Reading “Dogged determination in the pursuit of a solution”
- Feedback: University of Reading - "Technical knowledge and information very satisfactory"
- Feedback: Trinity College Dublin - “The Consultant accepted the severity of my problem and responded very quickly”
- Feedback: North West Institute of Further & Higher Education - “These guys really knew their stuff and where available to discuss the problem when I needed to”
- Feedback: Limerick Institute of Technology - "Excellent is all I can say, every time I use this facility“
- Feedback: Ruskin Mill College - “Generally provide answers or things to try faster than I can implement them!”
- Feedback: Newark & Sherwood College - "Phoned when he said he would”
- Feedback: Institute of Education - “Useful information, and a result”
- Feedback: Upper Bann Institute - "Great understanding of the problem”
- Feedback: Newark & Sherwood College - “Very useful service, very Education focussed“
- Feedback: Newark & Sherwood College - "We were put through to a supporter who knew our set up"
Testimonials
"The very prompt response to the opening of the call and to all of by subsequent communication. Very impressed indeed. The staff at the ESC always show a very genuine interest in the call and a hunger to help solve the problem" - Royal Academy of Music (06-Jan-06)
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