Platforms
ESC Platforms support falls broadly into five groupings, Applications, Security, Server, Virtual and Workstation. The ESC has supported its customers a wide range of advice, from simple requests for best practice documentation to more complex...
Collaboration
ESC support for Collaboration technologies Exchange & Sharepoint and Lync form the core of many institutions collaboration strategies. Exchange for the flow of communication and Sharepoint as a method of collaboration and ideas exchange...
Manageability
For customers that have deployed the System Centre Suite of tools to manage availability and service delivery, the ESC has assisted customers with a variety of issues including problems with query based collections; deployment of Security Updates; Scan Failures...
Cost
The ESC offers support on an annual subscription basis (based on FTE staff Count) or fixed-incident support option as a lower budget option. Additionally the ESC offers a Trial call. All ESC contracts include Escalation at no extra cost...
systems software" Ealing, Hammersmith & West London College.
Testimonials
"I have always had an excellent service from the ESCUK support staff and the service. As the IT staff within Central School of Speech and Drama is very small this service is invaluable to the school as we do not always have the time to sit and resolve issues" - Central School of Speech and…
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