About the ESC

The ESC celebrated its 10th anniversary in 2014 and continues to provide innovative and reliable solutions to its customers. The last 10 years have seen the IT sector transformed with changes in software and hardware, and new and cloud-based technology. The Education sector itself looks very different today, academy trusts, consolidation of resources across multi-site campuses and the proliferation of BYOD. ESC support has kept pace with the changing nature of its customers' needs.

The ESC is based at Nottingham Trent University and was created by Microsoft to specifically serve the Education community, we understand that the impact of a system outage is not measured by a cash loss but by the impact on reputation and quality of service.

Our Prices

ESC support is available either on an annual subscription or a fixed-incident basis. The ESC offers you the same premium quality support service whichever package you choose.

  • An annual subscription means your institution will benefit from unlimited calls
  • For the budget conscious, the ESC has a choice of a 6 or 12 incident pack